Purchase Information


・Our shop provides a global shipping service.

・Returning within 7 days, Buyers are subject to a global shipping fee.

・Kindly e-mail or messenger us for any inquiries.

   Directly contact:Instagram messenger, Facebook messenger, and official LINE:@gotowatch




・Due to the import fee independently in different countries, Buyers must afford when the product has an extra import fee.

・If the shipping does not match the delivery address, the Buyers must afford when the product has extra fees for shipping, duties, taxes and other expenses for the delivery failures.


Payment Methods


Credit Card Online

・ Buyers can make payment in credit card(VISA、MasterCard、JCB、UCard)Please select「New Taiwan Dollars (NTD $)」when making payment to avoid the problems of currency rates.


・Accept Currency NTD、USD and HKD only.

After Service:


One Year Warranty is from the date of purchase against any defects caused during assembling.

    Does not cover breakage caused due to mis-handing crystal, bracelet, and strap in warranty.

Returns, Exchanges & Refunds - Member only


・Accept change other product returns within 7 days (Once only)

Step of returns

・Login>member center>Order Detail>Leave message




・Do not accept change other goods returns with the following statement.

1.  Returning products must keep NEW and packing with the watch, extra accessories and invoice.

2.  Do not change other goods returns with having used.

3.  Please check the package well during the returns.